Shipping Policy

At PURA LUMINA, we are committed to delivering your orders swiftly and efficiently. Please read our shipping policy to understand how we ensure a seamless shopping experience.  

PROCESSING TIME  
All orders are processed within 1-2 business days. Once your order is processed, you will receive a confirmation email with your tracking information.  

SHIPPING TIME  
We are proud to offer fast shipping! Orders are typically delivered within 2 to 5 business days. Shipping times may vary depending on your location and any unforeseen delays by the carrier.  

SHIPPING COST  
We offer Free Standard Shipping as well as Premium Insured Shipping and Free Premium Shipping on orders over $75. Shipping costs, if applicable, will be calculated and displayed at checkout.  

ORDER TRACKING  
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package until it arrives at your doorstep. 

DELAYED OR LOST PACKAGES  
While we strive to meet the delivery timelines, delays may occur due to circumstances beyond our control (e.g., weather conditions, customs delays). If your package is delayed or lost, please contact our customer service team at puraluminaofficial@gmail.com for assistance.  

CONTACT US  
For any questions regarding shipping, please reach out to us at puraluminaofficial@gmail.com. We're here to help!  

Thank you for shopping with PURA LUMINA. We appreciate your trust and are dedicated to providing you with a wonderful shopping experience!